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Troubleshooting

What if I hear excessive rejection tones?

The NIRA Precision Laser needs to be placed completely against the skin to fire. The rejection tone indicates that the device tip did not have full contact with the skin. If you hear this tone during treatment, reposition the device tip and make sure

What if my NIRA Precision Laser stops working?

If your NIRA Precision Laser stops working, please first check that it is turned on and charged. There are also troubleshooting instructions on your device’s Instructions for Use manual. If you are unable to resolve the issue, please contact our Cust