What will NIRA do if my laser is defective?Updated 9 months ago

NIRA will replace authentic devices that are eligible for warranty service. Every new NIRA device sold includes a 90-day money-back guarantee and a one (1) year warranty covering any manufacturer related problems resulting from everyday use of the product. Warranties are only valid for items purchased through authorized sellers.

If you discover a covered defect in your NIRA laser at any time, contact our Customer Support team at  [email protected] or call 1-877-607-6472 for assistance.

If we confirm a defect covered by this limited warranty, we will, at our option, take one of the following actions: (i) replace your NIRA Laser with either a new or a refurbished NIRA Laser that is the same as or similar to the NIRA Laser you purchased; or (ii) repair your NIRA Laser using either new or refurbished parts. 

If we find that the defect in your NIRA Laser is not covered under this limited warranty, we will notify you about the service alternatives that are available on a fee basis. If we find that your NIRA Laser is not defective, we will notify you and return your NIRA Laser to you.

All Limited Warranty services must be authorized and performed by NIRA or a service provider authorized by NIRA.